INNOVA Solutions



Secure Remote Support


Presentation by Jim Duff and Roger Connell at ADUG July 2006.

Abstract

Have you ever had to travel 30 minutes to find that all you needed to do was change a minor setting. Jim and Roger make use of two “freeware”packages to interact with their Customer's business application over the Internet from a remote location. Jim discussed his experience when deploying and using the packages and demonstrated the use of the solution. Roger looked at some of the issues in establishing and securing the communication channel.

DownLoad

Jim's Presentation

Roger's Presentation (Powerpoint)

Other Innova Solutions Presentations at ADUG

ADUG Presentations


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